Incasoft - Small Business IT Specialist

If you chose electronic download then you should receive an e-mail within 24 hours under normal conditions. Please ensure you deactivate any spam filters priory to ordering. If you chose CD on demand option then please allow 5 working days. All CDs are delivered by Royal Mail.

2. Prices and Tax

The price shown for the goods excludes postage and packing. The charges for postage and packing are shown in the Checkout before you are asked to confirm the order. The price you pay includes VAT.

3. Cancellation and Returns

Please read our full returns policy here.

4. Complaints

We hope you will be happy with your software and our service. If you are not write to us at: Incasoft, 149 Allerburn Lea, Alnwick, Northumberland NE66 2QP.

5. Website security

Our online payment centre is hosted on secure servers via PayPal.co.uk. This gives you peace of mind when ordering goods from the site that your details are totally safe. When you are ready to pay, you will be taken to our PayPal's site. They take your credit card details. We do not see these. All sites use encryption which is the highest level of security available.

6. Your privacy

We are committed to protecting your privacy. We are registered under the Data Protection Act. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act).

We collect your address and purchase information when you order so that we may process your transaction and provide you with the best possible service. We do not have or keep your credit card details. In any communication we send, we will always give you the option to receive no further information from us. We will not pass your details on to anyone else. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by not writing to us at: Incasoft, 149 Allerburn Lea, Alnwick, Northumberland NE66 2QP. The personal information which we hold will be held securely in accordance with UK law.

7. Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

8. Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

9. Jurisdiction

The Contract will be governed by English Law and the parties to the Contract submit to the jurisdiction of the English Courts.

10. Company information

Incasoft is a company owned by Mr D A Wagner within the United Kingdom and is registered for VAT with HM Revenue and Customs under number 917 9949 59.